Terms & Conditions

Welcome to California Propane. These Terms & Conditions govern your access to and use of the California Propane website, as well as purchases, inquiries, and other transactions conducted through or in connection with our website.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website.

Business Name: California Propane
Address: 4619 Coliseum Wy, Oakland, CA 94601, United States
Telephone: +1 (562) 351-9354
Email: info@californiiapropane.com

1. About These Terms

These Terms & Conditions apply to your use of the California Propane website and to transactions conducted through the website or through communications initiated from the website.

Additional policies may apply to specific aspects of your interaction with California Propane, including our:

• Privacy Policy
• Cookie Policy
• Shipping & Delivery Policy
• Returns & Refunds Policy
• Cancellation Policy
• Payment Policy
• Warranty Policy
• Safety & Compliance Policy

Where applicable, those policies form part of these Terms & Conditions.

2. Use of the Website

You may use this website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Use the website for unlawful, fraudulent, or unauthorized purposes.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security, operation, or availability of the website.
• Introduce malicious software, code, or other harmful material.
• Use automated systems to access or collect information from the website without authorization.
• Submit false, misleading, or fraudulent information.
• Use another person’s information or payment credentials without authorization.
• Attempt to interfere with another customer’s use of the website.

California Propane reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, our customers, our business, or other users.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability information, and other information displayed on the website are accurate and current.

However, product information may occasionally contain errors, omissions, or information that has not yet been updated.

Product images may be provided for illustrative purposes and may not always represent the exact appearance, packaging, labeling, or configuration of a product.

Where a product is subject to specific specifications, safety requirements, installation requirements, or regulatory restrictions, customers are responsible for reviewing the applicable information before purchase or use.

We reserve the right to correct errors, update information, and make changes to product descriptions or availability without prior notice.

4. Pricing

Prices displayed on the website are subject to change without notice.

Unless expressly stated otherwise, displayed prices may not include applicable taxes, delivery charges, service charges, installation charges, or other costs that may apply to an order.

The total price applicable to an order will be communicated or displayed during the applicable purchasing process.

California Propane makes reasonable efforts to display accurate pricing. If a material pricing error occurs, we may contact you before processing the order to confirm whether you wish to proceed at the corrected price.

If an order has been accepted and a pricing error is discovered that is caused by an obvious technical or clerical error, California Propane may take appropriate corrective action consistent with applicable law.

5. Product Availability

Products and services displayed on the website are subject to availability.

A product appearing on the website does not necessarily guarantee that it is immediately available for purchase or delivery.

Availability may depend on inventory, delivery location, scheduling, regulatory requirements, customer eligibility, product requirements, or other operational considerations.

We may limit quantities or decline an order where reasonably necessary, including where a product is unavailable or an order cannot be fulfilled in accordance with applicable requirements.

6. Orders and Order Acceptance

Submitting an order, inquiry, or request through the website does not necessarily mean that California Propane has accepted the order.

An order may be subject to verification of:

• Product availability.
• Pricing.
• Delivery location.
• Customer information.
• Payment authorization.
• Applicable safety or regulatory requirements.
• Other information reasonably necessary to fulfill the order.

California Propane may contact you to obtain additional information or clarification before an order is accepted.

An order is considered accepted when California Propane confirms acceptance through an appropriate communication or otherwise begins fulfillment, subject to applicable law.

If we are unable to fulfill an order, we will make reasonable efforts to notify you and, where applicable, process any refund due to you.

7. Customer Information

You are responsible for providing accurate, complete, and current information when placing an order or submitting an inquiry.

This may include your:

• Name.
• Billing information.
• Delivery address.
• Telephone number.
• Email address.
• Payment information.
• Other information necessary to process your order.

You should notify us promptly if information provided to us changes or is incorrect.

California Propane is not responsible for delays or failed deliveries caused by inaccurate or incomplete information supplied by the customer.

Personal information is handled in accordance with our Privacy Policy.

8. Delivery

Delivery availability, delivery charges, delivery times, and service areas may vary depending on the product, destination, order requirements, and operational circumstances.

Customers are responsible for providing an accurate and accessible delivery address and any information reasonably necessary to facilitate delivery.

Where delivery requires access to a property, customers are responsible for ensuring that the delivery location is reasonably accessible and suitable for the applicable delivery.

Delivery dates or timeframes provided by California Propane are estimates unless expressly stated otherwise.

Unforeseen circumstances, including weather, traffic, supply issues, operational disruptions, safety considerations, or circumstances outside our reasonable control, may affect delivery schedules.

For complete information, please review our Shipping & Delivery Policy.

9. Propane and Safety Requirements

Propane and related products must be handled, stored, transported, installed, and used in accordance with applicable laws, regulations, codes, manufacturer instructions, and recognized safety requirements.

Customers are responsible for using propane and related products only for their intended purpose and in accordance with applicable safety requirements.

California Propane may decline, delay, or modify an order or delivery where necessary to comply with applicable safety requirements, delivery restrictions, regulatory requirements, or other legitimate operational considerations.

Customers should not attempt to modify, repair, install, connect, disconnect, transfer, or otherwise handle propane equipment unless they are qualified and authorized to do so.

For additional information, please review our Safety & Compliance page.

10. Payments

Payment methods accepted by California Propane may vary depending on the products or services purchased and the purchasing method used.

Customers agree to provide valid and authorized payment information where payment is required.

Orders may be subject to payment authorization or verification before fulfillment.

If a payment is declined, reversed, disputed, or otherwise unavailable, California Propane may contact the customer to arrange an alternative payment method or take other appropriate action.

Additional information about payment processing is provided in our Payment Policy.

11. Cancellations

Customers may request cancellation of an order in accordance with our Cancellation Policy.

The ability to cancel an order may depend on whether the order has been processed, prepared, dispatched, scheduled for delivery, or otherwise committed for fulfillment.

Some products or services may be subject to specific cancellation conditions where disclosed before purchase.

Please review our Cancellation Policy for the applicable requirements.

12. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Certain products may be subject to specific return, refund, safety, regulatory, or handling restrictions.

Customers should review the applicable return requirements before returning any product.

Where a refund is approved, the method and timing of the refund will depend on the circumstances of the transaction and the original payment method.

13. Warranty

Where products are covered by a manufacturer or California Propane warranty, applicable warranty terms will be communicated or provided with the product.

Warranty coverage may vary by product and may be subject to exclusions, limitations, registration requirements, installation requirements, or manufacturer conditions.

For more information, please review our Warranty Policy.

14. Taxes and Additional Charges

Applicable sales taxes, delivery charges, service charges, or other legally applicable costs may be added to an order where required.

Customers are responsible for applicable charges associated with their purchase unless otherwise stated.

Any applicable charges that can reasonably be determined at the time of purchase will be disclosed through the purchasing process or otherwise communicated to the customer.

15. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements, documents, and other materials, is owned by or licensed to California Propane and is protected by applicable intellectual property laws.

You may access and use website content for personal or legitimate business purposes related to interacting with California Propane.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit website content without prior written permission, except where permitted by applicable law.

Nothing in these Terms & Conditions transfers ownership of California Propane’s intellectual property to you.

16. User Communications and Submissions

If you submit information, questions, comments, reviews, or other material to California Propane, you represent that you have the right to provide that material and that it does not knowingly violate applicable law or the rights of another person.

You should not submit confidential, sensitive, or unnecessary personal information through public areas of the website.

California Propane does not prohibit or penalize customers for expressing honest opinions about our products, services, or customer experience.

17. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from security vulnerabilities.

Website availability may be affected by maintenance, technical issues, hosting problems, security incidents, updates, telecommunications failures, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue portions of the website where reasonably necessary.

18. Third-Party Links and Services

The website may contain links to third-party websites, services, payment providers, or other resources.

Third-party services operate independently from California Propane and may be governed by their own terms and privacy policies.

California Propane is not responsible for the content, availability, security, or practices of independent third-party websites or services.

19. Disclaimer of Certain Warranties

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

California Propane does not guarantee that every website page, product description, availability indication, or other information will always be complete, current, uninterrupted, or free from error.

Nothing in these Terms & Conditions excludes or limits any consumer rights, warranties, protections, or remedies that cannot lawfully be excluded or limited under applicable law.

20. Limitation of Liability

To the maximum extent permitted by applicable law, California Propane will not be responsible for losses arising solely from circumstances beyond our reasonable control, including certain interruptions to website availability, third-party service failures, transportation disruptions, weather events, or other external circumstances.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.

Nothing in these Terms & Conditions limits rights or remedies that consumers are legally entitled to retain.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, your violation of these Terms & Conditions, or your misuse of products contrary to applicable instructions, laws, regulations, or safety requirements.

This provision does not limit any rights or protections that cannot lawfully be waived.

22. Force Majeure

California Propane will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, fires, accidents, transportation disruptions, supply interruptions, labor disputes, utility failures, government actions, regulatory restrictions, public emergencies, cybersecurity incidents, or other events that could not reasonably be prevented or controlled.

Where such circumstances affect an order or service, California Propane will make reasonable efforts to communicate material delays or changes.

23. Compliance With Laws

California Propane operates in accordance with applicable federal, state, and local laws and regulations relevant to its business operations.

Customers are responsible for complying with laws, regulations, codes, permits, safety requirements, and other applicable requirements relating to their use, storage, installation, transportation, or handling of products.

Nothing on this website should be interpreted as legal, regulatory, engineering, or safety advice for a specific property or situation.

24. Changes to These Terms

California Propane may update these Terms & Conditions from time to time to reflect changes in our business practices, website functionality, products, services, or applicable legal requirements.

Updated terms will be posted on this page.

Your continued use of the website following the posting of updated terms constitutes acceptance of the updated terms to the extent permitted by applicable law.

25. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

26. No Waiver

A failure by California Propane to enforce any provision of these Terms & Conditions does not constitute a waiver of the right to enforce that provision in the future.

27. Governing Law

These Terms & Conditions will be interpreted and applied in accordance with applicable laws.

Where legally appropriate, California law will govern matters relating to these Terms & Conditions, without limiting any consumer protections or mandatory rights that apply under applicable law.

28. Contact Us

If you have questions about these Terms & Conditions, an order, or any of our policies, please contact California Propane:

California Propane
4619 Coliseum Wy
Oakland, CA 94601
United States

Telephone: +1 (562) 351-9354
Email: info@californiiapropane.com